Privacy Policy

Green Auto Lab — Mobile Detailing Services
Effective Date: March 2026

This Privacy Policy explains how Green Auto Lab collects, uses, and protects your information when you book or receive mobile detailing services. By scheduling an appointment, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to schedule, confirm, and perform your service. This may include:

  • Name

  • Phone number and email address

  • Service address

  • Vehicle details (make, model, color, condition)

  • Service history and preferences

  • Photos of the vehicle (before/after documentation)

We do not collect or store payment card information, Social Security numbers, or any sensitive personal data.

2. How We Use Your Information

Your information is used solely for operational and communication purposes, including:

  • Scheduling and confirming appointments

  • Contacting you about arrival times, delays, or access issues

  • Performing the detailing service

  • Maintaining service records

  • Sending follow‑up messages related to your appointment

  • Improving service quality and workflow efficiency

We do not sell, rent, or share your information with third parties for marketing.

3. Photos and Documentation

We may take before‑and‑after photos of your vehicle for:

  • Service documentation

  • Quality control

  • Marketing and portfolio use

If used for marketing, identifying details such as license plates can be blurred or cropped upon request.

4. Communication

By booking a service, you consent to receiving messages related to your appointment, including confirmations, updates, and follow‑up communication. We do not send promotional messages unrelated to your service unless you explicitly opt in.

5. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access or disclosure. Information is stored securely and accessed only as needed to perform our services.

6. Third‑Party Services

If you book through a scheduling platform (such as Acuity Scheduling), that platform may collect additional information according to its own privacy policy. We do not control or manage third‑party data practices.

7. Your Rights

You may request that we update or delete your information at any time, unless we are required to retain certain details for legal or operational reasons (such as service records).

8. Changes to This Policy

We may update this Privacy Policy periodically. When changes are made, the Effective Date at the top of this page will be updated. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

9. Contact

For questions about this Privacy Policy or your information:

Green Auto Lab
Santa Clarita, CA
info@greensutolab.com